RIDE.
REPAIR.
RELAX.
RIDE. REPAIR. RELAX.
We are CycleLab
CycleLab is your bike’s personal valet service, offering expert maintenance and repair conveniently delivered to your home or office. Whether you’re a passionate cyclist chasing your next KOM, a busy commuter relying on your e-bike for daily transportation, or a family preparing for your next adventure, we’ve got you covered.
With our easy online booking system, scheduling bike maintenance has never been simpler. We’ll pick up your bike, professionally service it at our Lab, and return it to you in perfect condition—ready to ride.
Book now!
Need a service?
Why Choose CycleLab?
Focused on Repair
Bikes are our passion, and fixing them is our domain of expertise. We don’t sell bikes or gear—our entire focus is on providing top-notch maintenance, service and repair. We want all cyclists, from kids to commuters, to mountain bikers and roadies - to experience less barriers to riding their bikes, so keeping them in top-notch condition with a hassle free service is our purpose.
We keep you Updated
Our booking platform ensures communication is crystal clear and seamless. Choose your service package, preferred mechanic, and schedule—all in a few clicks. Throughout the process, our mechanics will keep you updated so you’re always in the loop. Once your bike is ready and delivered, we’ll notify you instantly.
Service at your Doorstep
Ever missed a bike shop’s closing time or sacrificed your lunch break to drop off your bike to be fixed? With CycleLab, those days are over. We come to you—whether at home, work, or wherever is most convenient. Simply book your bike in, and we’ll handle the rest. From pick-up to drop-off, your bike gets VIP treatment while you stay stress-free.
We Welcome all Bikes
Have you ever been turned away because your bike shop wouldn’t service the brand of bike you have? That won’t happen with CycleLab. We are 100% brand inclusive - we accept every bike regardless of its make, shape or size! We’re not in the business of selling bikes; we’re here to fix yours. Whether it’s a commuter, road, mountain, or family bike—any brand, any type, anytime—we’re ready to get you back on two wheels.
How it works
Specify service-needs with a few clicks
Choose Lab day and time
Add your bike
Choose mechanic
Pickup and delivery to your
home 24/7
We keep you in the loop via text messages
Buy add-ons
create
service record
Set service reminder, pay bill
Give tip to mech
How it works
Specify service needs with a few clicks
Choose Lab day and time
Add your
bike
Choose mech
Pickup and delivery
at home 24.7
We keep
you in the
loop via Whatsapp
Referral program
Service reminder
Create service record, buy add-on, pay bill
Give tip to mech
Book now!
We are still setting things up, but you can already book your service with us. We will fulfill your order in collaboration with a partner company in Zurich. By doing so, you help us learn and refine our processes.
Don’t worry, we will personally check back with you before any firm commitment is made.
Pick up & delivery service currently only available around Zurich (Kreis 1-8).
About us
Mission
CycleLab is made up of cycling-obsessed folk on a mission to revolutionize bike maintenance and repair. Frustrated by the inconsistent service quality of traditional bike shops, we want to create a better experience—one that’s customer-focused, efficient, and driven by innovation.
As our name implies, CycleLab is a hub of experimentation and growth. We continually explore new ideas, test creative concepts, and develop new services to redefine what bike care can and simply should be. Our team knows everything there is to be known about bikes and is dedicated to delivering the absolute best-in-class, with the latest tools and technology and drive for perfection.
Starting in Zurich with our flagship “concept store”, our vision is to scale CycleLab to major cities across Europe—and perhaps, the world. Along the way, we remain committed to setting new benchmarks for service quality and efficiency, making bike maintenance as seamless as it should be.
Let CycleLab take care of your bike, so you can focus on enjoying the ride.
The Team
Philipp has been passionate about cycling since childhood, starting with rides on his grandfather’s Bianchi. Over the years, he’s become a multi disciplinarian—from mountain biking and downhill, to adventuring with his gravel bike.
With an ETH degree in mechanical engineering and a passion for digitalization, Philipp has always dreamed of combining his professional expertise with his love for cycling.
LinkedIn
Philipp Tholen
General Management
Bernhard Städler
Finance, Operations
Berni is our numbers wizard, mastering Excel by day and embracing the grease and grime of bike maintenance by night. Whether it’s oil, mud, dust, or rubber, he’s all in.
With a passion for entrepreneurship, digital transformation, and cycling, Berni is the ideal CFO to steer CycleLab toward success.
Angéline Foehn
Marketing
Angéline takes endurance to a whole new level. The kind of mileage that earns others gold status with their airline loyalty programs is just an average year for her on two wheels. The ability to fix bikes comes as a byproduct when doing so many miles.
When Angéline’s not clocking kilometers in the saddle, she leads marketing at CycleLab, combining her passion for cycling with strategic expertise.
You?
Workshop Manager
Senior Bike Mechanic
Junior Bike Mechanic
Needless to say that a bike service company is only as good as its workshop team. If you have a passion for cycling and boast lots of experience in process-optimization and the day to day running of a busy service-led operation, get in touch with us!
Jobs
We’re an early-stage startup with big ambitions, a hands-on attitude, and plenty of work to go around. If you’re not fazed by challenge and are eager to contribute to an exciting and rewarding journey, we’d love to hear from you! Bonus perks include free team rides and after-work beers—cheers to that!
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As a senior bike mechanic you will work for the CycleLab team in Zürich. The team repairs a large number of different e-bikes and bio bikes each day and brings them to excellent condition, providing CycleLab’s customers with a high-quality service.
In our Lab, you are not just a lone wolf doing his work unnoticed somewhere in a corner. Rather, you are part of a buzzing team of motivated and ambitious mechanics, each one having his/her own area of expertise and contributing to the success of our young company. In addition to the inspiring and energizing work environment, the company provides you the following unique benefits:
Very competitive salary: we guarantee you 10% more than your current salary
Signing fee of 1500.-
Employee participation scheme
Regular work hours (no weekend work)
Participate in the CycleLab Academy
Discount on bike parts
Annual working time (you work when there is work)
What you will do
As a senior mechanic, you will carry out the entire repair process of a bike and ensure that the bikes are returned in excellent condition. You will work with your teammates in a well-equipped workshop in Zürich. From time to time, you will help your junior colleagues overcome tricky challenges and you enjoy transferring your expertise to them.Due to the large selection of different bikes (mountain bikes, road bikes, city bikes, cargo bikes; heavily used to almost new), the job remains varied and highly challenging.
You repair bikes independently with everything that goes with it (inspection, fault finding, spare parts procurement, repair, quality control)
Together with your colleagues, you prepare bikes for delivery to our customers
You work on constantly improving our service and our processes
You become an essential part of our team and bring in your ideas for optimizing our repair and maintenance processes
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As a workshop manager, you oversee all activities in your team while contributing hands-on with your experience and your know-how to delivering first in class service quality. Together with your team of mechanics, you run the shop floor, oversee internal and bike logistics as well as procurement of spare parts. You make sure that all internal and external standards are applied. You are not afraid to use modern software tools and make sure that your team uses them just as efficiently as you do.
Reporting to the COO, your day consists of management tasks as well as collaborating with your team members on having all bikes fixed.
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As a junior bike mechanic you will work for the CycleLab team in Zürich. The team repairs a large number of different e-bikes and bio bikes each day and brings them to excellent condition, providing CycleLab’s customers with a high-quality service.
In our Lab, you are not just a lone wolf doing his work unnoticed somewhere in a corner. Rather, you are part of a buzzing team of motivated and ambitious mechanics, each one having his/her own area of expertise and contributing to the success of our young company. In addition to the inspiring and energizing work environment, the company provides you the following unique benefits:
Very competitive salary
Signing fee of 1500.-
Employee participation scheme
Regular work hours (no weekend work)
Participate in the CycleLab Academy
Discount on bike parts
Annual working time (you work when there is work)
What you will do
As a junior mechanic, you will carry out the entire repair process of a bike and ensure that the bikes are returned in excellent condition. You will work with your teammates in a well-equipped workshop in Zürich. When you are faced with tricky challenges, one of our senior colleagues comes to help you and makes sure you expand your expertise continuously.Due to the large selection of different bikes (mountain bikes, road bikes, city bikes, cargo bikes; heavily used to almost new), the job remains varied and highly challenging.
You repair bikes independently with everything that goes with it (inspection, fault finding, spare parts procurement, repair, quality control)
Together with your colleagues, you prepare bikes for delivery to our customers and own the deliver @ home process.
You work on constantly improving our service and our processes
You become an essential part of our team and bring in your ideas for optimizing our repair and maintenance processes
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As we grow, we will eventually need a COO. This role will have three main areas of responsibility:
Primarily, the COO will be responsible for all our workshops. She uses her leadership experience to lead and develop the respective teams on different locations. She optimizes processes in service delivery, procurement and logistics so that they run like a well oiled machine.
Furthermore, the COO is a key player in our geographical expansion. In close collaboration with our CFO, he evaluates new locations and negotiates great deals with the landlords. Together, they kick off operations by hiring teams and replicating all necessary systems and processes from our main location.
Last but not least, the COO is constantly scouting for opportunities to enhance processes wich software and other technology. she questions the status quo and doesn’t shy away from trying new ways for old problems. Through her creativity and vision, we slowly but surely transform CycleLab into a technology company, which boasts unmatched productivity and service quality.